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Similar to how it feels like the last hour of a cross-country drive is the longest, the shortest and quickest portion of the logistics process—the last mile—is the most crucial. The delivery endpoint for most retailers used to be the brick and mortar store. Customers...

As we move into the new year, there’s an even stronger push for better health in 2021. Beyond the typical resolutions to go to the gym or eat better—most of which are abandoned by February—the health challenges of 2020 have created even more of a...

As e-commerce grew substantially this past year, many businesses have found themselves pleased with the success, but a little overwhelmed with getting orders out to customers. What may have been a light lift for a few orders going out during the week has turned into...

E-commerce has been growing for the last several years and in 2020 it became a crucial part of the economy. With stores shut down to shoppers earlier this year and at-risk populations still reticent to be out in public for long, e-commerce has offered a...

For many in e-commerce, this year has managed to seem like both the longest and shortest year. Multiple unexpected challenges coupled with uncertainty of when things will get back to “normal” have made for many long days and late nights. On the other hand, keeping...

Online shopping is one of the largest industries in the world. In 2019, online retail sales amounted to $3.53 trillion. With the current surge in remote work and social distancing, people shop online now, more than ever. It’s no secret that if businesses want to...

It’s the time of year when gift giving is top of mind and shoppers are scouring stores for just the perfect thing to give loved ones. While past years included long lines in stores, the challenges of 2020 mean more shoppers are turning to e-commerce...

The holiday season has traditionally benefited brands and shoppers alike, driving some of the highest sales of the year. But, a successful holiday strategy in 2020 is going to require some different approaches. While some are predicting that retail sales will rise 1-1.5 percent, others...

Launching a successful e-commerce store takes more than one might initially think. Not only is there the new design and updated content that needs to be created and approved by the marketing department, finance has an important role with adding the e-commerce back-end. There are...

As more and more traffic runs across e-commerce pages, many businesses are thinking about how to reach new and first-time e-commerce customers. But even with the influx of online shoppers in 2020, it’s important not to neglect the customers you already have. First, retaining existing...