champagne flutes, gift boxes, a rose, and caviar

ROI Customer Focus: Caviar, The Perfect Pairing for Romance

By Ruth Richter • January 31, 2023

With Valentine’s Day upon us, it’s time to start thinking of gift ideas for that special someone. Sure, there are the typical exchanges: chocolates, flowers, etc., but why not make this year a little more interesting? There are few foods more synonymous with romance than...

Tired of Uncertainty? Take Control with Digital Transformation and Automation

By Ruth Richter • January 03, 2023

For business owners, the resounding theme for the past few years has been “uncertainty.” This word pops up everywhere, whether in reference to consumer behavior, the pandemic, supply chain disruptions, inflation, technology advancements, and so much more— “these uncertain times” do not seem to be...

Integrating ERP Systems in Mergers and Acquisitions

By Ruth Richter • November 01, 2022

Since 2010, over 500,000 M&A deals have been completed globally. When merging to form a new company or acquiring another company, a critical component is combining operations to achieve greater economies of scale and efficiency. So, what happens when companies who are merging or acquiring...

ERP E-commerce Integration Is Where It’s At

By Ruth Richter • October 03, 2022

Without the integration to finance, an e-commerce site is basically an online catalog display and receptacle for customer and order data. ERP e-commerce integration connects the e-commerce site to the financial accounting process, such as to Sage 100 ERP. Integration allows the source of truth...

Synchronizing Customers who Partner with Amazon

By Ruth Richter • May 10, 2022

Many ROI customers partner with Amazon as it is the most popular online retailer. With over 300 million active customers, the tech giant has 90 million U.S.-based Amazon Prime members and ships approximately 1.6 million packages a day. Let’s take a look at a few...

Sage 100 Amazon Integration Now Connected to Amazon SP-API

By Ruth Richter • May 03, 2022

Many businesses who use Sage 100 partner with Amazon because of the unmatched access to their 300 million+ global consumers. Over the years, ROI has developed deep integrations for our customers between Amazon Marketplace and Sage 100. In the past 18-months, Amazon began the rollout...

Should We Move Our Sage 100 ERP to the Cloud?

By Ruth Richter • November 11, 2021

In the past several months we have noted more and more customers move away from the headaches of managing servers and infrastructure on their own and choosing a cloud hosting service for their Sage 100 applications. Our customers are expanding globally and working remotely, increasing...

Three Reasons to Consider Integrating ERP, CRM, and E-Commerce Platforms

By Ruth Richter • May 12, 2021

Online retailers know how important accurate and complete data is when it comes to every single aspect of their business. From customer experience to order fulfillment, inventory and so much more, integration of small and mid-size businesses’ ERPs, CRMs, and e-commerce platforms can help paint...

Benefits and Challenges to ERP Integration

By Ruth Richter • October 28, 2020

ERP integration is known for putting together multiple “best of breed” applications to build or strengthen a near-custom ERP solution so companies can automate processes and ultimately increase revenue. Integration proves useful by affecting relationships between ERPs and other systems in order to customize solutions...

ERP Integration Patterns: What They Are and Why You Should Care

By Ruth Richter • October 21, 2020

There’s no doubt that there are serious financial (and non-financial) boosts to a company that organizes itself around an ERP. The challenge has been properly organizing and orchestrating ERP data flow. When data moves across systems, it’s not always in a standard format. Integration empowers...