ROI logo, Shopify logo on mobile phone, digital customer experience, DCX

5 Ways to Improve Digital Customer Experience

By Ruth Richter • March 05, 2024

Back when stores were just brick-and-mortar buildings, it was easy to understand how to improve customer experience: create a welcoming environment, display merchandise in an intuitive manner, train employees well, and get to know regular customers by name, among other best practices and strategies. However,...
puzzle with missing piece and shopping cart holding the letter e for ecommerce

Finding the Right Fit with Your Company’s Next Ecommerce Platform

By Ruth Richter • February 19, 2024

For over 25 years, ROI has worked closely with businesses using a host of ecommerce platforms. As we have discussed our clients’ needs and goals, operational efficiency has emerged as a consistent theme. We believe that operational efficiency within the ERP ecommerce system is going...
snowboarder catching air

ROI’s Outdoor Sports Clients Use IN-SYNCH to Tame Their Data

By Ruth Richter • February 05, 2024

Spring break is a great time for an adventure. Whether you’re planning to ski down mountains, surf ocean waves, play a game of golf, or skateboard around your city, you need the right equipment. These ROI clients can help! Not only do these companies sell...
B2B and B2C on blocks with title of Discover the Power of Integrating Adobe Commerce with Sage 100 above

Discover the Power of Integrating Adobe Commerce with Sage 100

By Ruth Richter • November 14, 2023

After performing countless integrations for our customers using Adobe Commerce (formerly branded as Magento), we’ve found it to be a flexible, scalable ecommerce platform that has the power to support complex business operations. Businesses using Adobe Commerce powered by Magento have features, extensions, and customization...
aromatherapy herbs and oils, perfume, manicured nails, beauty and wellness

Take a Look at Featured ROI Beauty and Wellness Customers

By Ruth Richter • November 10, 2023

Do you have a fashionista friend on your holiday shopping list? Then we would like to introduce you to a few of ROI’s customers from the beauty and wellness industry. Each of these merchants have multiple channels of distribution including ERP ecommerce, merchant channels, and...
handshake through computer screens with shopping carts and title: Take BigCommerce B2B Edition a Step Further with IN-SYNCH

Take BigCommerce B2B Edition a Step Further with IN-SYNCH

By Ruth Richter • October 24, 2023

Over the last few years, B2B customers have come to expect just as smooth of an online shopping experience as B2C customers. Employees who work for a B2B company are likely well aware of the need to provide the company’s customers with a smooth, simple...

Meet Our Customers Who Keep Your Smile Sparkling

By Ruth Richter • October 12, 2023

Going to the dentist is rarely fun. These ROI customers are passionate about improving dental care by providing high-quality dental equipment. Your dentist may even have used some products provided by these vendors to keep your smile sparkling. DDS Dental Supplies DDS Dental Supplies has...
Amazon logo on laptop screen

Our Clients Are Reaching Millions of Customers Through Amazon

By Ruth Richter • September 25, 2023

If you’re serious about expanding the customer base of your business, partnering with Amazon through Amazon Marketplace is your best bet. With over 300 million regular customers, such a partnership can greatly increase order volume and profitability. However, without completely integrating Amazon Marketplace with your...
open laptop with mock-up shopping cart and boxes to illustrate Amazon Marketplace

Transform Your Amazon Marketplace with Integration

By Ruth Richter • September 18, 2023

Amazon is the world’s largest online retailer, with over 300 million regular customers. Many e-commerce businesses partner with Amazon through Amazon Marketplace in order to sell their products through the website. Whether the Amazon orders are being fulfilled by Amazon (FBA) or by your business...
person on motorcycle driving through wooded area

IN-SYNCH Accelerates the Service of Motorcycle Enthusiasts

By Ruth Richter • March 15, 2023

When Bob Richter isn’t working and the Nebraska weather is cooperating, he can often be found riding off-road on a motorcycle. So when ROI was fortunate enough to gain new customers that serve motorcycle enthusiasts, needless to say, Bob was thrilled! At ROI, we work...