B2B ecommerce

5 Ways Your Customer Portal Can Boost B2B Customer Experience

By Ruth Richter • August 26, 2020

There are often fewer purchasing options for customers in the B2B world. Many specialized components or materials are only offered by a select few merchants who build supply contracts with their customers. While many end users will have contracts to purchase large items from specific...

Make Customers Happier with Self-Service Portals

By Ruth Richter • April 29, 2020

The core of your business isn’t just any customer, it’s a happy customer. While businesses typically spend more on customer acquisition than retention, selling to an existing customer can be up to seven times cheaper. In fact, the success rate of selling to an existing...

Why You’re Going to Want Custom B2B Portals before 2019 Ends

By Ruth Richter • June 26, 2019

When it comes to B2C sales, ecommerce has stepped up to the plate. Once customers log in, they can easily see past orders, view recommended products based both on past purchases, as well as browsing history, and any number of other customizations that bring the...

Integrate Sage with a Customer Portal for Outstanding Service

By Ruth Richter • February 07, 2017

Customer portals are a convenient way for companies to help their customers connect to their ecommerce platform the way that customers expect to connect: with full order histories, detailed information about their customer account information and credit limits, and other resources that make it easier...