champagne flutes, gift boxes, a rose, and caviar

ROI Customer Focus: Caviar, The Perfect Pairing for Romance

By Ruth Richter • January 31, 2023

With Valentine’s Day upon us, it’s time to start thinking of gift ideas for that special someone. Sure, there are the typical exchanges: chocolates, flowers, etc., but why not make this year a little more interesting? There are few foods more synonymous with romance than...

The Keys to More Sage 100 eCommerce Conversion Rates

By Ruth Richter • January 27, 2023

One of, if not the, most important components for online retailers to watch are conversion rates. In an ideal world, a customer would visit an online merchant’s site, find the product they are looking for, add it to their cart, and complete the sale. Unfortunately,...
Rave reviews for IN-SYNCH and BigCommerce on Sage Marketplace

IN-SYNCH® Now Listed with BigCommerce® on the Sage Business Cloud Marketplace!

By Ruth Richter • January 20, 2023

Years of Experience with BigCommerce and Sage 100 Integration At ROI, we have been amazed at the flexibility of the BigCommerce API compared to other popular SaaS-based e-commerce platforms. Our customers can integrate powerful Sage features such as customer specific pricing, integrated tokenized credit card...

Tired of Uncertainty? Take Control with Digital Transformation and Automation

By Ruth Richter • January 03, 2023

For business owners, the resounding theme for the past few years has been “uncertainty.” This word pops up everywhere, whether in reference to consumer behavior, the pandemic, supply chain disruptions, inflation, technology advancements, and so much more— “these uncertain times” do not seem to be...
santa, Christmas tree, mobile phone, gifts

Online Seasonal Shopping Made Simple

By Ruth Richter • December 13, 2022

It’s hard to believe we’ve already arrived at the time of year when shoppers are searching for the perfect gifts to bring and/or send to their loved ones for the winter holidays. Although consumers are more and more able to return to brick-and-mortar stores as...

ROI Celebrates Its 25th Anniversary! 

By Ruth Richter • December 01, 2022

By far, the development of our IN-SYNCH® technology to connect Sage 100 to third-party systems has been our biggest accomplishment.  We never dreamed this would be a solution we would still be implementing 25 years later! Of course, IN-SYNCH solutions have evolved but the years...

Integrating ERP Systems in Mergers and Acquisitions

By Ruth Richter • November 01, 2022

Since 2010, over 500,000 M&A deals have been completed globally. When merging to form a new company or acquiring another company, a critical component is combining operations to achieve greater economies of scale and efficiency. So, what happens when companies who are merging or acquiring...

Technology Made Easy with Sage 100 E-commerce and IN-SYNCH

By Ruth Richter • October 11, 2022

Technology can seem daunting to any business owner or executive, and for some industries, the idea of automating seems even more out of reach. Manufacturing and distribution often lag behind others when it comes to embracing digital transformation. According to a 2022 Deloitte Manufacturing Industry...