Small Business, Big World: Our Customers Go Global

By Ruth Richter • February 22, 2018

The internet has the amazing power to make the world a much smaller place. At the click of a button, we can connect with individuals across the nation or around the world through social media platforms, video conferencing, and yes, even shopping. It’s even easier...

Must-Have Software and Technology for Small Businesses

By Ruth Richter • February 14, 2018

Over the past decade, we have seen more changes in the use of technology than in any previous time period. New features, new functions, and new must-have solutions are being released daily. How can a small business distinguish the must-have features that will achieve an...

Is Your Online Shopping Site Still in the 20th Century?

By Ruth Richter • January 23, 2018

Imagine your life without online shopping. No Amazon Prime, no eBay buy-it-now. It’s difficult to imagine now, but just 20 years ago, one expert said, “… it is still almost impossible to actually get to buy anything on the Web.” And in 1997 when ROI...

Automate Amazon Settlement Reports with IN-SYNCH

By Ruth Richter • January 16, 2018

Are you using Amazon for your e-commerce business? Did you know that you can automatically synchronize your payments data with your Sage 100 accounting system? IN-SYNCH from ROI Consulting is the perfect answer for integrating your Amazon Settlements data with Sage 100 accounting and inventory...

How You Can Use Data to Improve Customer Experience

By Ruth Richter • January 10, 2018

Every company knows that data is a powerful tool but, with the plethora of sources nowadays, how do your sort through all that data to ensure that it’s actually helpful to improving your customers’ experience and not simply overwhelming? It’s about Customer Experience Knowing the...

ROI Customers Deliver with IN-SYNCH to 3PL Integration

By Ruth Richter • January 09, 2018

Not every company has its own fleet for distribution and fulfillment, but with third-party logistics companies (3PLs), not every company has to. Third-party logistics providers can range from full freight forwarders to courier companies and supply all manner of companies with a variety of services....

Learn how These Companies Keep eBay Customers on Track

By Ruth Richter • January 05, 2018

eBay has a rich history of person-to-person trading. It is built on the idea of connecting people rather than selling goods, and it succeeds at that quite well. Whether it’s an eBay auction or Buy It Now, nothing is more exciting after a bout of...

20 Years of Industry Service from ROI Consulting

By Ruth Richter • December 14, 2017

ROI Consulting has been an industry leader for over 20 years. Since our founding in 1997, the world has changed quite a bit, but one thing hasn’t changed. Our commitment to customer service and reliable Sage integration remains the same. Here are some highlights from...

Are Amazon Ads a Worthwhile Investment?

By Ruth Richter • December 12, 2017

Increase your Amazon Store’s Traffic Small business owners must be choosy with their advertising dollars. Selecting the platform that will garner the most visibility and clicks for any ad is vital. Amazon Marketplace offers an advertising platform that promises greater visibility, but is it worthwhile...