The Top Ecommerce Trends to Watch: Re-commerce

By Ruth Richter • December 11, 2019

While it often seems like eBay’s auctions for new, used, and collectible items may have paved the way for bigger online retailers to sell brand new items, the online auction site actually spawned a trend in ecommerce that others are capitalizing on: re-commerce. Re-commerce, or...

The Top Ecommerce Trends to Watch: Dropshipping

By Ruth Richter • November 13, 2019

There’s no doubt the ecommerce industry is on a steady upward trend for growth. In fact, according to Statista, global ecommerce revenue will reach $4.88 trillion as soon as 2021. This is both good and bad news for existing ecommerce businesses. The good news? Business...

Do You Really Need Frictionless Checkout?

By Ruth Richter • October 02, 2019

It used to be the big holiday shopping day was Black Friday. Customers got up early the day after Thanksgiving to storm stores for that holiday season’s hot ticket item, willingly standing in long lines to make sure they got exactly what they wanted. Now...

How to Prep Your Ecommerce for the Arrival of 5G

By Ruth Richter • April 10, 2019

When most of us hear the phrase “5G,” we’re likely to think of cell phones. Faster speeds, clearer calls, and of course, the need to purchase a new phone in order to get all these perks. But this fifth generation (as in, 5G) of mobile...

Why V-Commerce is the Next New Thing in Retail

By Ruth Richter • October 03, 2018

Remember the excitement when the Christmas catalogs started to arrive in the mail? And how tempting the TV shopping channel was? If you can’t remember the introduction of online shopping that started in 1994 with a customer purchasing a compact audio disc by Sting, you...

How the Internet Is Changing Your Business

By Ruth Richter • March 23, 2018

From Sage e-commerce integration to a reliance on technology, the internet has changed how, where, and why we run our businesses. The growth of the internet has changed not just where we transact business, but also why and how. From startups developed solely distributing online...

Is Your Online Shopping Site Still in the 20th Century?

By Ruth Richter • January 23, 2018

Imagine your life without online shopping. No Amazon Prime, no eBay buy-it-now. It’s difficult to imagine now, but just 20 years ago, one expert said, “… it is still almost impossible to actually get to buy anything on the Web.” And in 1997 when ROI...

4 Exciting Sage 100 E-Commerce Trends for 2017

By Ruth Richter • April 19, 2017

Online shopping used to fall significantly behind in-store shopping, but those trends changed last year when Black Friday online purchases overtook in-store purchases. This trend is only expected to continue, and companies wanting to stay ahead of the curve have increased their online shopping offerings,...

Will Technology and Big Data Ultimately Make Employees Obsolete?

By Ruth Richter • March 01, 2017

The Human Side of Big Data, Integration, and Automation Author:  Ruth Richter, ROI Consulting, Inc. Automating the link between e-commerce and other business systems can have a big impact on the workforce. This data integration has many important benefits—fewer errors, lower labor costs, greater customer...

The Top Three Challenges Facing e-Commerce Today

By Ruth Richter • July 28, 2016

Top three, you ask? Only three? Look, we all know that running an e-commerce site is challenging. Running any business, even in the best of times, is a challenge. Most e-commerce owners thrive on that challenge. Still, there are certain issues e-commerce owners face that...