By Ruth Richter • September 15, 2022

There are some big technology changes happening in the Sage 100 world. That makes it more important than ever to be on the supported versions of Sage 100.

Effective October 1, 2022, Microsoft will disable Basic Authentication for email services used within Sage 100 and will be replacing it with Modern Authentication (OAuth) for Microsoft Exchange Server and Office 365. In addition, a new requirement for Transport Layer Security (TLS) will go into effect sometime in 2023. So, what does this mean for Sage 100 users? Let’s take a look:

Sage 100 2021.4, 2022.1 and future releases will automatically support this update whereas users with versions prior to 2021.4 will need to upgrade to a newer release. Please note, however, that even for users of versions 2021.4 or 2022.1, they will still need to install a product update before being able to access it.

In summary: the new oAuth technology will not be available in versions of Sage 100 older than 2021.4. See Sage’s FAQ for more details.

Sage 100 uses customer emails to perform some functions in their respective products (i.e. sending invoices or quotes) and this is done in the Paperless Office module. Based on original Microsoft messaging, Sage announced that for customers that are on Sage 100 versions that do not support the new OAuth, disruption in functionality will occur. (More from Microsoft here.) However, Sage’s latest announcement in September has clarified that Sage 100 customers utilizing in-product email services still will be able to use the functionality.

New Requirement for Transport Layer Security (TLS)

In addition to the email service update, Sage will stop supporting products using TLS 1.0 and 1.1 sometime in September 2023. This means users with Sage versions older than 2019 will need to upgrade. If the upgrade doesn’t happen prior to the new requirement taking effect, then the software will revert to read-only mode. The new TLS is expected to vastly improve security. More from Sage here.

Sage 100 Updates and IN-SYNCH

Sage 100 users who update need to be sure their connected, 3rd party applications, including IN-SYNCH, are also compatible. Customers who upgrade their Sage 100 system need to upgrade their IN-SYNCH application to avoid disruption. 

IN-SYNCH 2022 is available and compatible with Sage 100 2022.1. We have been working hard to assist all our customers in updating their systems. Because so many customers are updating their Sage 100 versions, we are holding off our release of the new IN-SYNCH features.

ROI Customers should reach out and schedule with us as soon as possible to ensure that software is up to date. We are here to support you, so act fast and contact us today!