By Ruth Richter • October 21, 2024
One of the most fundamental software solutions in any retail business is a POS (point of sale) system. POS systems encompass hardware including barcode scanners, receipt printers, and cash drawers to take payments, as well as software to easily process the purchases by organizing the stores’ inventory on hand.
POS systems have been around forever (the cash register debuted in 1879!), but of course they have evolved over time. To have efficient operations, leading businesses need visibility of both the brick-and-mortar activity as well as the online storefront activity. One of the most impactful updates to transform retail business processing is Shopify POS, powerful and modern and fully connected to the ecommerce activity.
What is Shopify POS?
Shopify POS is a fully-integrated extension of Shopify’s ecommerce software. Shopify itself provides a unified command center where one can control sales through the website, retail stores, or other online marketplaces. Shopify POS extends Shopify’s abilities and visibility in the physical retail sphere. With Shopify POS, employees can take payments (it accepts all major credit cards, debit cards, and digital wallets), create receipts, and collect order and customer data that is instantly reflected in the Shopify software.
Features of Shopify POS
Here’s an overview of all the great features included with Shopify POS:
- Marketing: Before customers even get in the door of retail stores, Shopify POS helps get their attention. Shopify POS can be integrated with email marketing, social media accounts, and Google Merchant Center to raise brand awareness in a local area.
- Hardware: Choose the right hardware for any store’s unique needs—Shopify POS has many options! Many of the hardware solutions can also integrate with the app, allowing employees to track connectivity and troubleshoot quickly. Shopify POS also provides a one-year warranty as well as free shipping and 30-day returns.
- Payments: Shopify POS has incredibly flexible payment options: one can use it to sell and accept gift cards, contactless payments, split payments, accept deposits or layaways, and create custom payment options (such as checks) as needed. Users only pay one low rate for all credit card transactions. Transaction fees are automatically deducted from each sale.
- Inventory: Keeping track of inventory is difficult for any company, but Shopify POS makes it easier. After each transaction, it automatically updates inventory levels, so companies always have a real-time inventory count. One can add an unlimited number of products to the POS and can even use smart collections to automatically sort products based on specific criteria. Shopify POS can also handle multi-location inventory with ease.
- CRM: Customers are the heart of any retail business, and Shopify POS automatically creates a customer profile with every in-store or online purchase. These accounts allow leaders to keep track of contact information, purchase history, notes, tags, and marketing preferences. It’s also possible to set up a loyalty program if that’s in the business model.
- Reporting: Keep on top of all the data flowing through the Shopify POS system with a dashboard overview and powerful reporting features. One can access sales reports (which can be filtered by staff members, location, time period, or customers), cash tracking and cash flow reports, product reports, discount reports, finance reports, and inventory reports.
Shopify POS and IN-SYNCH: Better Together
While Shopify POS has many great features, companies can’t unlock its full benefits unless it’s integrated with a Sage 100 ERP system. After all, even if data is flowing freely throughout an ecommerce platform, that doesn’t guarantee full data transparency and unity throughout a business. That’s where IN-SYNCH comes in!
IN-SYNCH’s Shopify integration is our most popular integration. We can integrate orders, inventory, pricing, and shipping, tracking bi-directionally with Sage 100 in order to eliminate data silos and manual data transfer.
Contact us today to transform a retail business with Shopify POS and IN-SYNCH!