By Ruth Richter • November 20, 2017
Sage 100 integration is a hot topic these days, and for good reason: Sage offers a great ERP platform which helps companies track finances, manage their accounting, and update their inventory, among several things.
If your company desires Sage integration with an existing shopping cart system, IN-SYNCH from ROI Consulting can help. Built with Sage products in mind, IN-SYNCH makes it easy to connect e-commerce solutions like Shopify, Amazon, Magento, and much more to your Sage 100 system.
There are many reasons why Sage integration using IN-SYNCH is beneficial. Let’s take a look at several scenarios and how IN-SYNCH can help improve your customers’ e-commerce experience as well as your company’s information management.
Accurate Product Information
One of the high-end features of website integration is the real-time updating of inventory stock status between your warehouse(s) and webstore. Especially for a busy e-commerce site, it is key for an elegant and reliable shopping experience that product availability is reported accurately.
IN-SYNCH from ROI Consulting ensures accurate information is conveyed in real-time between your front-end solution and ERP system, even with multiple warehouses. Bidirectional data integration ensures orders coming in immediately update the warehouse so you’re never reporting inaccurate information to your shoppers.
Customers can also be assured product information viewed on the front end of the website is accurate. As product information is updated in the ERP system, IN-SYNCH ensures it flows right to the webstore. This means updates are also in real-time, too.
An e-commerce store is only as good as the products it sells. When product information is accurate and timely, you can be assured customers can find what they need.
Smooth Checkout System
Another gap we find between the ERP and e-commerce systems is in the checkout process. Many sales are lost due to abandoned shopping carts. If customers can’t figure out how to complete their transaction, or if the entire checkout process is filled with pop-ups and other distractors, this can result in lost sales and potential revenues.
Shipping rates are also an area that can help you complete a sale or increase cart abandonment rates. Many customers get to the checkout process and find shipping isn’t calculated properly or rates are so high it makes the product unappealing.
Order Fulfillment Improvements
Lastly, the order fulfillment process is one that can encourage re-orders or discourage future orders. If the website reflects accurate shipping status, customers can anticipate when their order will arrive. With timely and complete shipping information, customers can keep track of their orders without having to make phone calls.
An online solution that doesn’t include the ability for the front-end e-commerce store to communicate directly with its ERP system can cause a very frustrating experience for online shoppers. Batch data uploads are not reliable; customers deserve better information. Bidirectional, real-time order fulfillment data is what is needed now to ensure customer satisfaction and accurate order fulfillment.
ROI Consulting: Better Integration Through IN-SYNCH
You can overcome these challenges and more with the right integration software in place to connect your shopping cart with Sage 100. IN-SYNCH from ROI Consulting makes integration easy. Many clients have used IN-SYNCH to connect their systems with a wide range of shopping carts with excellent results. Sage Magento integration is just one of many possible combinations using IN-SYNCH.
ROI Consulting, home of IN-SYNCH, offers consulting and support for website integration with Sage 100. With over 20 years of experience, ROI Consulting understands the needs of Sage 100 clients and offers the right tools to support integration.
For more information on IN-SYNCH, visit ROI Consulting or speak with someone at ROI Consulting today. Contact ROI Consulting online or call us at 402-934-2223, ext. 1
