By Tamara Nenninger • December 04, 2024

Blog|ROI, Inc. Joins Forces with DSD Business Systems: A New Chapter for IN-SYNCH®
ROI, Inc. Joins Forces with DSD Business Systems: A New Chapter for IN-SYNCH®

We are thrilled to announce that the IN-SYNCH® integration platform for Sage 100 has been acquired by DSD Business Systems, a leading provider of ERP solutions and Sage 100 enhancements. This exciting development marks a new era for our company and the IN-SYNCH® platform.

A Strategic Partnership

For nearly three decades, ROI, Inc. has been at the forefront of innovative eCommerce integration solutions, with IN-SYNCH® becoming a trusted name in ERP connectivity. By joining forces with DSD Business Systems, we are poised to take our mission of empowering businesses with cutting-edge integration tools to new heights.

Continuity and Growth

We want to assure our valued clients and partners that this acquisition is designed to enhance and expand the IN-SYNCH® platform while maintaining the exceptional service you’ve come to expect. The IN-SYNCH® product line will operate as a distinct division within DSD’s Technology business unit, ensuring focused attention on continued innovation and customer support. Bob Richter, founder of ROI, Inc., will lead the new IN-SYNCH® division, supported by our experienced team. This structure guarantees seamless continuity for our existing customers and partners while allowing us to leverage DSD’s resources for accelerated growth and development.

Shared Vision, Enhanced Capabilities

Bob Richter expressed his enthusiasm about this new chapter:

“As the founder of ROI, Inc., I am incredibly excited about the opportunities this merger brings. Joining DSD Business Systems allows us to build upon our legacy of innovation while gaining access to additional resources and expertise. This partnership will undoubtedly deliver even greater value to our customers and the entire Sage 100 community.”

What This Means for Our Customers

For our clients and partners, this transition brings numerous benefits:

  • Continued Excellence: The same team you trust will continue to support and develop IN-SYNCH®.
  • Enhanced Resources: Access to DSD’s robust infrastructure and extensive Sage 100 expertise.
  • Expanded Opportunities: Potential for new integrations and enhanced features through collaboration with DSD’s development team.
  • Long-term stability: Assurance of continued support and innovation for years to come.

Looking to the Future

This merger represents an exciting new chapter for ROI, Inc. and the IN-SYNCH® platform. By combining our strengths with DSD Business Systems, we are poised to deliver the next generation of integration solutions for the Sage 100 community. We are grateful for the trust and support our customers and partners have shown us over the years, and we look forward to continuing this journey with you as part of the DSD family. Stay tuned for more updates as we embark on this exciting new phase of growth and innovation!

For inquiries, contact:
Kimberly Tucker
DSD Business Systems
Email: marketing@dsdinc.com
Phone: 800-627-3092

About DSD Business Systems
With 40 years of expertise, DSD Business Systems specializes in business technology solutions, Sage 100 enhancements, and custom development. Known for innovation and excellence, DSD supports businesses and partners with tools that drive efficiency and growth.

About ROI, Inc.
ROI, Inc. created IN-SYNCH, an industry-leading platform connecting Sage 100 ERP with eCommerce solutions like Amazon, Shopify, BigCommerce, WooCommerce, and Adobe Commerce. For nearly 30 years, ROI has provided innovative solutions that streamline operations and foster scalable growth for the Sage 100 channel.