How 3 Specialty Home Décor Companies Deliver Great Service with Sage Integration

Find out how three specialty home décor companies—SPI; Architectural Iron Designs, Inc.; and D&L Art Glass Supply—have supercharged their businesses with integration between their Sage 100 ERP and their web stores using the powerful, flexible IN-SYNCH solution made by the Sage integration experts at ROI Consulting.

SPI: Ensuring Error-Free Speedy Service with a Customer Portal

Since 1973, SPI has worked hard to become one of the most exciting home décor, garden, and gallery vendors in the industry. To offer their unique range of outdoor products, SPI first designs the original items and then oversees manufacturers in China and other areas of Asia, which helps them keep their costs low and their quality high.

SPI has built their business around their massive distribution operations; they sell their unique products through major retailers worldwide, including large department stores, garden centers, specialty boutiques, mail-order catalogs, and online stores. However, worldwide sales put pressure on SPI to speed up their orders so they could ship faster and farther than ever before. By integrating their Shopify and Amazon stores with their Sage 100 system using IN-SYNCH, they were able to create a speedy self-service portal for their customers that saved them time on order entry and ensured accuracy – no matter how many line items the order contained.

Architectural Iron Designs, Inc.: Managing 3,000+ Items with Sage Integration

Architectural Iron Designs, Inc. is a nationwide distributor of wrought iron components, including forged steel balusters and posts for railings and balconies, as well as readymade driveway and pedestrian gates, and iron and aluminum fence panels and pickets. They also do 100% custom orders, using wrought iron to create absolutely anything their customers can imagine, and they offer 3,000+ distinctive wrought iron components from a wide range of manufacturers.

With their vast catalog of products, Architectural Iron Designs knew they needed not only a robust and flexible e-commerce store, they also needed a robust and flexible Sage integration system that would instantly enter data from customer orders into their ERP. They chose the powerhouse Magento platform for their online store, which offered them the ability to create an easy-to-use customer portal, and they integrated their ERP using IN-SYNCH so they could rest easy, knowing that they’d be backed by a reliable, accurate, and time-tested system.

D&L Art Glass Supply: Delivering Same-Day Shipping and a 100% Accuracy Promise

Founded in 1974, D&L Art Glass Supply has grown from a single-item vendor to a full-service art glass supply distributor with a 42,000 square foot warehouse packed full of art glass, glass supplies, and tools, including everything from traditional stained glass to the latest in fusing, mosaics, and lampworking. They pride themselves on low prices and availability, which requires them to monitor a constantly fluctuating inventory.

Focused on delighting their varied customers from more than twenty countries on six continents, D&L promises a same-day shipping policy on all their products, as well as 100% order accuracy and comprehensive package-tracking services. To ensure they could deliver their high levels of customer service and move at lightning speed, D&L knew they needed a Sage integration tool that would seamlessly connect their ERP to their online web store, which also includes a customer self-service portal. The bulletproof IN-SYNCH solution not only helps them upload and maintain detailed online catalog records for each of their thousands of products, it also updates the Sales Order info in their Sage 100 solution so they can follow-through on their energetic same-day shipping promise.

IN-SYNCH is Ideal for Any Industry

Succeed with speedy shipping, order accuracy, and online customer portals when you have real-time, bi-directional sync between your Sage ERP and your online shopping cart. IN-SYNCH, from the experts at ROI Consulting, seamlessly connects any company who uses Sage 100 with both big-name and lesser-known e-commerce platforms, and can even integrate with your custom-built web store or third-party application.

ROI Consulting welcomes your call and the opportunity to help you solve your Sage integration challenges. Contact ROI Consulting online, or call us at 402-935-2223, ext. 1.