By Shane • March 31, 2016

Blog|Customer Support Ticket System:

ROI Consulting, Ruth Richter, IN-SYNCH for Sage 100Did you know about our Customer Support Ticket System? If you have a need for support, please send an e-mail with details to to set up a ticket. You will receive an automatic reply via email with a link to the ticket. You can login to the support ticket; your user name is your email address, your password is your first name, lower case. At that point you can add your resources to be copied on the ticket updates, add documents,and view updates by our assigned technician.  Need a high priority response?  Copy me, Ruth Richter, on your email and make it urgent at  Please contact me if you have any questions at 402-934-2223 x 1.